Crowell, Collin
GRO Talks 265
Strong experimentation requires careful governance, validation, and context-specific analysis rather than overreliance on tools or surface metrics.
Morozová, Veronika
GRO Talks 260
Concerns over AI’s environmental, economic, and ethical impacts are growing faster than most people’s understanding of the technology.
Kust, Mike
Manjunath, Shiva
The Person in Personalization
As both practitioners of personalisation and victims of it, it is the person in personalisation that has been lost. The titans of the personalisation industry have commercially defined what personalisation should be for us all without realising what it takes to make a relationship work – a personal touch.
GRO Talks 259
Prioritizing QA in experimentation is essential to prevent costly mistakes, ensure accuracy, and streamline processes.
Empire of AI
When AI expert and investigative journalist Karen Hao first began covering OpenAI in 2019, she thought they were the good guys. Founded as a nonprofit with safety enshrined as its core mission, the organization was meant, its leader Sam Altman told us, to act as a check against more purely mercantile, and potentially dangerous, forces. What could go wrong?
Sullivan, Marcella
