GRO Talks 276

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If paying by check, please include payment stub with your payment. It’s the CRO Roundtable Roundup!

Thanks to Iqbal Ali, Matt Beischel, Jamie Levrant, Slobodan Manić, Craig Sullivan, and David Swinstead for joining us. Want to get in on the action and talk with other cool CRO people? Then you should probably…

One Sentence Takeaway

I’m a busy person; give me the TL:DR

The integration of AI in experimentation is limited by its inability to predict user behavior accurately.

The Notes

What we discussed this week

  • AI in Experimentation
    • AI is often misrepresented as a tool to replace developers
    • Skepticism about AI’s ability to predict test results
    • The concept of AGI is typically exaggerated and misleading; it’s chasing funding
  • Challenges with Integrating AI Features into Existing Software
    • Hype without delivering practical value
    • Vendors promote AI to replace technical roles, which is unrealistic. In the end, someone will always have to do the work.
    • AI features should focus on metrics, analysis, and ops; not coding and design
  • Running Experiments During Busy Periods
    • Misunderstood as being too risky
    • Holidays, sales, peaks, etc. are an excellent time to test; it helps you prepare for the next one
  • Proper Metrics are Essential for Effective Experimentation
    • Experimentation should involve multiple metrics, not just conversion
  • Synthetic Users are a Trap
    • Synthetic users cannot accurately predict outcomes 
    • Not a replacement for real user testing
    • Can be useful for QA, but not for predicting user behavior
    • The idea of predicting test winners with synthetic users is flawed

Hey all you cool GRO People!

GRO Talks Live returns to the winter 2025 Experimentation Elite conference with a heaping helping of in-person roundtable sessions, and we want to see you there!

GRO Talks Live Roundtables
December 9th, 2025
155 Bishopsgate, London, EC2M 3YD

The Quotes

Standout quips from this week

"AI is a bullshit term. This is just machine learning, right?"
"It's just WYSIWYG on steroids."
"Rolling anything out without testing is disloyal."
"If you have a model that can predict human behavior, you could make way more money doing other things."
"We're not going to be able to do that at any other time of the year apart from during the sale."

Book Club

Relevant reads recommended this week

No Book Club this week, sorry!

CRO Link Digest

Useful and thought-provoking content shared this week

Off-Topic Sidebars

Experimentation isn’t the only thing we talk about at the CRO Roundtable. There’s often a healthy dose of discussion on shared interests, personal passions, and hobbies.

  • Thanksgiving
    • Preparing two turkeys and a ham for 8 people
    • Leftover turkey recipes
    • Black Friday sales, specifically running shoes

Sidebar Shareables

Amusing sidebar content shared this week

No Sidebar Shareables this week, sorry!

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